Take control of your chargebacks and disputes

Manage your chargebacks easily and focus on growing your business.

Business benefits

Rapidly respond to disputes and chargebacks before they progress with a fast and forensic approach.

Reduce chargeback exposure

Worldpay manages your disputes using comprehensive scheme and issuer data to reduce chargebacks fast.

Superior win rates

Automatically respond to chargebacks using AI to generate dynamic arguments that are tailored for each specific case to achieve the highest win rate.

Recover your revenue with ease

Our automated defense engines challenge chargebacks with precision and confidence so you can recover more and resolve faster.

Core product features

Deflect more disputes

Disputes Deflector

Deflect more disputes

Quickly deflect disputes before a chargeback claim is initiated. By using dispute information from card brands, you can automatically handle customer claims faster and reduce revenue losses.

AI-powered chargeback defense

Disputes Defender

AI-powered chargeback defense

Automatically respond to chargebacks using AI to generate dynamic arguments that are optimized for each specific case.

Your portal to manage disputes

Disputes portal

Your portal to manage disputes

Our self-service portal makes it easy to manage disputes, upload documentation and track outcomes.

Dispute rates by the numbers

value of global chargebacks in 2025*

increase in costs lost to fraud by U.S. merchants in the past 5 years**

average share of representments won by merchants*

Built for developers

Get started quickly – no heavy lifting required

Worldpay is plug-and-play. Start improving your payments performance without complex setup.

FAQs

Dispute and chargeback management: What you need to know

Smarter payments start here

Ready to learn more about how Worldpay can accelerate your business?  

*Source: Mastercard ‘2025 State of Chargebacks Report 2025’ (page 9)

**Source: Worldpay internal data, 2024