Take control of your chargebacks and disputes
Manage your chargebacks easily and focus on growing your business.
Business benefits
Rapidly respond to disputes and chargebacks before they progress with a fast and forensic approach.
Reduce chargeback exposure
Worldpay manages your disputes using comprehensive scheme and issuer data to reduce chargebacks fast.
Superior win rates
Automatically respond to chargebacks using AI to generate dynamic arguments that are tailored for each specific case to achieve the highest win rate.
Recover your revenue with ease
Our automated defense engines challenge chargebacks with precision and confidence so you can recover more and resolve faster.
Core product features
Disputes Deflector
Deflect more disputes
Quickly deflect disputes before a chargeback claim is initiated. By using dispute information from card brands, you can automatically handle customer claims faster and reduce revenue losses.
Disputes Defender
AI-powered chargeback defense
Automatically respond to chargebacks using AI to generate dynamic arguments that are optimized for each specific case.
Disputes portal
Your portal to manage disputes
Our self-service portal makes it easy to manage disputes, upload documentation and track outcomes.
Dispute rates by the numbers
value of global chargebacks in 2025*
increase in costs lost to fraud by U.S. merchants in the past 5 years**
average share of representments won by merchants*
Insights
Expertise you can trust
Get started quickly – no heavy lifting required
Worldpay is plug-and-play. Start improving your payments performance without complex setup.
Dispute and chargeback management: What you need to know
Smarter payments start here
Ready to learn more about how Worldpay can accelerate your business?

*Source: Mastercard ‘2025 State of Chargebacks Report 2025’ (page 9)
**Source: Worldpay internal data, 2024