2TouchPOS

A strategic partnership with Worldpay for Platforms helps 2TouchPOS go all in on payments, lower costs and increase revenue and margins for their customers

As a leading point-of-sale (POS) provider for bars, restaurants, pizzerias, delis and coffee shops, 2TouchPOS (from Xenios, LLC) recognized a massive opportunity for their software business – embedded payments and financial services.

When 2TouchPOS started their relationship with Worldpay 20 years ago, the business had a singular focus on delivering hardware, software and services to bars and restaurants. Today, their business strategy hinges on the powerful potential and possibility of payments and embedded finance.

Worldpay for Platforms’ frictionless technology, strategic guidance and reliable service allowed 2TouchPOS to help users capture more revenue and double their margins, without the need to procure new vendors.

Challenge

As the hospitality industry has evolved, the business recognized that offering embedded finance – in addition to payments – was necessary, but they needed to understand if their long-standing partner could provide the same level of operational support and integration they had come to expect.

2TouchPOS has been a happy Worldpay for Platforms customer since 2005. Notes Eric Elwell, Xenios CEO, “Worldpay has been an awesome company to deal with. They encouraged us to make the move to embedded finance and provided everything we needed to know this was the right decision.”

“Light lift” integration

Worldpay for Platforms empowered 2TouchPOS to swiftly embed Working Capital within their software platform. Through expert guidance and a streamlined onboarding experience, Eric recounts that the integration was a “light lift” for his software team.

Worldpay for Platforms’ ongoing support and frictionless technology ensured 2TouchPOS was equipped for success and could focus on continuing to help users grow with payments and now, with Working Capital, without needing to engage with a new financial services vendor.

In closing, Eric says, “I’ve been with Worldpay a long time. This company’s got my back.”

Results

• Lowered barrier to entry: Software users activate and onboard easily, reducing friction and accelerating time-to-value.
• Doubled margins for users: Payment optimization tools and error correction help 2TouchPOS capture more revenue and doubled margins for their customers.
• Reduced total cost of ownership: With reliable payments powered by Worldpay, 2TouchPOS reduced hardware and software costs for users.
• Enhanced customer alignment: 2TouchPOS’s focus on financial service innovation mirrors user priorities, driving deeper relationships and shared success.
• Continued long-term partnership: Following their two decades of collaboration with Worldpay, 2TouchPOS has a payments partnership built on trust and seamless technology.

At a glance

Objective

Pivot to a new business model, empower users and accelerate growth.

Worldpay solutions

Worldpay for Platforms; PayFac-as-a-Service; Working Capital

Impact

• Decreased friction and accelerated time-to-value
• Reduced hardware and software costs
• Innovation mirrors users’ priorities

“I’ve been with Worldpay a long time. This company’s got my back.”

Eric Elwell, CEO, Xenios, LLC

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