4D Lotto

4D Lotto experiences faster transaction speeds and reduced fraud with Worldpay

4D Lotto is a regulated online lottery in Australia that provides unique niche games with reasonable odds for customers to win. A percentage of every ticket sale goes towards supporting various Australian charities.

“Our players are everyday Australians who want an affordable and fair chance to win,” notes Kenneth Lee, general manager at 4D Lotto. “They're interested in an online lottery with more favorable odds than existing lotteries, featuring reasonable and worthwhile prizes. They also value customer satisfaction, rewards for loyalty and a transparent, regulated environment where their data and transactions are secure.”

Effective in the second quarter of 2025, 4D Lotto will also launch a new weekly game – 4D Jackpot. Already a cultural sensation in Southeast Asia for generations, 4D Jackpot enhances the classic 4D Lotto experience with a two-number format, 25 winning combinations and multiple jackpot tiers, maximizing engagement and increasing winning potential. Draws will take place every Sunday evening, with a $1 million first jackpot prize.

4D Lotto’s payments challenges

According to Kenneth, before working with Worldpay 4D Lotto’s payments challenges revolved around processing reliability, security and ease of integration with their platform.

“We needed a fast, dependable e-commerce and mobile payments solution that could handle large-scale transactions, ensure compliance with local regulations and provide a seamless customer experience for Australians across the country,” says Kenneth. “We were also seeking a solution that could support a wide range of payment methods – plus provide us with fraud prevention and transaction security tools.”

Worldpay is the winning ticket

Kenneth says his organization was initially attracted to work with Worldpay due to the company’s overall positive reputation in the market, and for the security and reliability of its payment processing offerings. “Worldpay’s ability to handle various payment methods was also a key factor in our decision to partner with them,” he adds.

Smooth implementation process

Regarding the implementation process Kenneth continues, “Our experience with Worldpay was smooth and efficient. Their team provided us with clear guidelines and support throughout the entire integration procedure. The transition to Worldpay's payment gateway was seamless, and we were able to get our systems up and running quickly.”

FraudSight provides needed protection

According to Juniper Research, merchant losses due to payment fraud are expected to rise to $362 billion between 2023 and 2028. As part of its deployed Worldpay solution, 4D Lotto uses FraudSight, a robust, multi-layered fraud protection solution that combines data insights, machine learning technology and a team of Worldpay experts to most accurately predict if a transaction is fraudulent.

Improved transaction speeds and reduced fraud

Kenneth discloses that after implementing their Worldpay payments solution, 4D Lotto has seen a noticeable improvement in transaction speeds, which has enhanced and positively impacted their customers’ experiences. Fraud prevention has also significantly improved.

“The tools provided by Worldpay have helped us reduce fraudulent transactions,” he observes. “With reliable payments processing, we have been able to scale our operations across Australia and attract a broader customer base. This has set us up for future growth as we continue to expand our offerings and reach new customers.”

Proactive support

Kenneth cites Worldpay for being proactive and highly responsive in supporting 4D Lotto.

“Our relationship manager has been instrumental in providing tailored solutions to help us navigate the complexities of payment processing in the online lottery space. Worldpay’s customer support is top-notch, ensuring that any issues we face are quickly addressed. Also, their support team was responsive and proactive in helping us set up everything according to our specific needs.”

Using Worldpay is no gamble

Lastly, Kenneth asserts that it feels great to work with one of the world's top payment brands and companies. “Worldpay's reliability, security and expertise have made a significant difference in supporting our business growth, and helps ensure a seamless payments experience for our customers.”

At a glance

Objective

Find a fast, reliable and secure payments solution that can handle large-scale transactions, ensure compliance with local regulations and support a wide range of payment methods.

Worldpay solutions

Enterprise Payments Capabilities; FraudSight

Impact

• Faster transaction speeds
• Reduced fraud
• Scaled operations
• Enhanced customer experiences

“Worldpay's reliability, security and expertise have made a significant difference in supporting our business growth.”

Kenneth Lee, General Manager, 4D Lotto

Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.