Cancellation Form

Your business is important to us and we are concerned that you have decided to leave.

Please can you complete this form so that we can understand your reasons for leaving and respond to your cancellation request.

NOTE: WorldPay require all customers wishing to cancel an account or service to complete this form.

Do you want to close your WorldPay account?

Please select one of the following options:

Your business is no longer trading on the Internet

You are not satisfied with the services or solution provided by WorldPay

You have applied or are applying for a new WorldPay Merchant account or only require us to cancel one of your multiple settlement accounts

Do you want to cancel an existing product or service?

Yes, I wish to cancel a product/service, but not my entire WorldPay Merchant Account

Are you a shopper who wants to cancel their FuturePay Agreement?

Yes, I am a shopper wanting to cancel my agreement