Depending on your agreement with the Payment Service, the deposit can be paid over a period of time. Where the current deposit is less than the required deposit, then funds due to you at transfer are automatically transferred to the deposit until paid.
If the Payment Service transfers funds to your deposit account at transfer, then this is reported in the Transfer report.
You can also easily check on the status of your deposit at last transfer by viewing details held in the Deposit section on the Financial Status page on the Merchant Interface.
A fixed reserve may be asked for by the Payment Service during the application process. The fixed reserve is held as long as you are trading and usually for at least six months after you leave. It is possible that we might contact you after you begin trading about changing the amount we hold as a fixed reserve.
A Dispute Reserve is where funds are retained when a Request for Information (RFI) or occasionally when a chargeback arrives from the financial institution without a RFI. Where this is the case, we will notify you that we require a reserve amount necessary to cover the potential or actual chargeback.
A Rolling Reserve is an arrangement that we may make with you whereby a percentage X of each calculated settlement is kept back as security and held for Y weeks. For example, an arrangement could be made whereby the time period of three months is specified and 10% is asked for as security. In this case, at each transfer of funds, a calculation is made on the captured transactions in the three months up to the transfer calculation date.
Note: If your contract with the Payment Service is terminated there is still a risk of chargebacks, this time with no new transactions coming through. Chargebacks that are received after the termination of the contract will be paid from the deposit. You can expect your deposit back after the chargeback term for the most recent credit card transaction expires. For these reasons, it is likely that we will withhold your deposit for as much as six months.