Internet Payment Solutions for Credit and Debit Card Processing by the World's Leading Payment Service Provider.

Skip to content

Shopper Help

WorldPay only provides our customers with the ability to process online payments. We do not own or hold information about the goods/services you have ordered or their delivery status, and cannot provide refunds or cancel your order for you.

If you have a query regarding your order, please Contact the Store remembering to include your transaction confirmation email with your query. You should find the store contact details on the store's website, the store purchase receipt, and on the transaction confirmation email.

Bogus WorldPay Offer

If you receive an email that appears to come from WorldPay offering you the opportunity to purchase a vehicle being sold by a 'WorldPay Agent' or 'WorldPay Seal Member', please do not respond to the email and do not send any money to the individual via Western Union or MoneyGram.

Most Frequently Asked Questions (FAQs)
How do I cancel my agreement and stop recurring payments being debited?
How do I change my card details?
I've forgotten my username and/or password...
I've received a card failure email - what do I do?
I have not received my order
More FAQs ...
Service Status

Our systems are running normally, safe and secure.